COVID updates – We’re OPEN!

Dear Womens Fitness Community,


**Update as of March 1st, 2022.The following changes are in effect:

  • Capacity limits have been lifted in all indoor public settings.
  • Proof of vaccination requirements have been lifted. You no longer require proof of vaccination upon entry.
  • On March 21, Ontario will lift mask mandates. Until then, mask/face covering requirements remain in place.


Exciting news! On January 20, 2022 the Government of Ontario announced approval to reopen fitness centres and gyms in Ontario at 50% capacity. We're excited to confirm that Womens Fitness Clubs of Canada will reopen on Monday, January 31st, 2022 as usual.

We are all very excited to welcome you back on January 31st, 2022 for indoor workouts and classes. Now that we know that we can reopen at 50% capacity we can share our reopening plans.

Club hours will remain the same as before the temporary closure

Change Rooms, Showers, and Lockers

All changerooms, showers and lockers will be open and ready to use on January 31st, 2022. To maintain adequate distancing every other shower and locker will be available leaving a gap between users. The sauna will be open as well.

Booking Gym Time

Our gyms are spacious and can accommodate more than the 50% capacity limits set by the government. We would prefer not to require reservations for general workout time unless necessary. Coming off a lockdown we feel confident we do not require advance reservation to accommodate our members. We will monitor usage closely and if things change, we will adjust accordingly.

We do ask that you limit your time at the club to 90 minutes or less during busier times.

Spacing

Please maintain two meters of distance from all other users while you are at the club. Our Associates will be monitoring to ensure that proper distancing guidelines are being followed throughout the Club.

We encourage all Members to always consider masking while in the Club.

Masking: To ensure safety, masks can be removed ONLY at your workout station. Masks must be worn upon entry and exit, when moving throughout the Club, and in all common spaces such as changerooms.

Class Reservations

We are hoping to have our class schedules up and ready to reserve times by Friday, January 28, 2022 . Classes will begin on Monday January 31, 2022. Limits will be capped at 20-25 for the larger rooms and 10-15 for the smaller rooms depending on the size of the room at your club.

If you need help with your user id, password or the Member portal please email us at yourfriends@womensfitnessclubs.com

Virtual Classes

We plan to keep offering virtual classes as part of our programming for the foreseeable future. Many Members find it a convenient way to stay fit and connected to us when they are not able to attend in person.

Vaccinations

Effective Tuesday, March 1, the Ontario government has made updates to regulations confirming an end to proof of vaccination requirements for all businesses in the province. This means you will no longer be required to present proof of vaccination to access our Clubs in Ontario.

Membership

Membership plans will resume to the activity status occupied prior to the most recent lockdown. The regular billing cycle will resume effective Jan 31st and billed on the day scheduled for your club. Should you wish to make changes for your plan please email us at yourfriends@womensfitnessclubs.com.

Thank You

Most importantly, we want to thank you for your ongoing kindness and consideration through the ups and downs of the pandemic.

As we move forward together, we ask that you continue to show respect for your fellow Members and Womens Fitness Clubs of Canada Associates. Please be mindful of those around you, and remember that each person will have a different level of comfort as we once again ease into these changes.

Thank you for being a Member of our community. See you soon for your next workout!

Still Have Questions..?

Please email us: yourfriends@womensfitnessclubs.com

 

Virtual Classes!

We will continue to offer virtual classes to ensure you stay mentally
and physically active. Lets maintain fitness goals together!!!
We have so many LIVE classes for you to choose from! You can also
select a workout from our library and exercise whenever you can!

 

We are offering our WFCC virtual
personal training platform, LIFT

 

If you do not yet have access to our online classes, please email: onlineclasses@womensfitnessclubs.com to request login information. An email invitation with login information and step-by-step instructions will be sent to you within 48 hours.
Pre-paid-in-full memberships will have extended time credited accordingly.

LET's STAY CONNECTED

SWEAT AS A COMMUNITY WITH US VIA INSTAGRAM

Browse our IGTV Library archives for a FREE limited selection of our past lnstagram Live workouts. Be sure to leave a comment after your sweat session - we’d love to hear from you!
We thank you for your continued patience as we navigate these unprecedented times. WFCC’s top priority remains the health and safety of our Members, Associates and communities. And, we will be back stronger than ever when this temporary closure is over.

We’re always just a click away on Instagram, Facebook!
CONNECT WITH OUR COMMUNITY ON SOCIAL MEDIA
Tag us on Instagram @womensfitnessofficial and using the hashtags #WeAreWFCC and
#WFCCFitnessJourney.

The strength of our community is not bound to our club walls - lets continue to keep each other motivated via social media! Share your at-home

Dear Womens Fitness Community,

We are all very excited to welcome you back this Friday for indoor workouts and next Monday for workouts and classes. Now that we know that we can reopen at 50% capacity we can share our reopening plans.

CHANGEROOMS, SHOWERS, AND LOCKERS

All changerooms, showers and lockers will be open and ready to use on Friday. To maintain adequate distancing every other shower and locker will be available leaving a gap between users.  The sauna will reopen at a later date.

BOOKING GYM TIME

Our gyms are spacious and can accommodate more than the 50% capacity limits set by the government. We would prefer not to require advance reservations for general workout time unless necessary. Given the time of year and coming off of a lockdown we feel confident we do not require advance reservation to accommodate our Members. We will monitor usage closely and if things change we will adjust accordingly.

We do ask that you limit your time at the club to 90 minutes or less during busier times.

SPACING

Please maintain two meters of distance from all other users while you are at the club. We have facilitated this by reducing the cardio equipment to every other machine and have provided designated user locations in the weight area.

CLASS RESERVATIONS

We are hoping to have our class schedules up and ready to reserve times by Friday. Classes will begin on Monday July 19th. Limits will be capped at 20-25 for the larger rooms and 10-15 for the smaller rooms depending on the size of the room at your club. Please note that Hot Yoga will reopen at a later date.

If you need help with your user id, password or the Member portal please email us at yourfriends@womensfitnessclubs.com

VIRTUAL CLASSES

We plan to keep offering virtual classes as part of our programming for the foreseeable future. Many Members find it a convenient way to stay fit and connected to us when they are not able to attend in person.

VACCINATIONS

Although we have encouraged all of our employees to protect themselves and get vaccinated, legally we cannot force our staff and members to be vaccinated. We will be continuing to screen our staff prior to each shift, ask staff and members screening questions, ensure that masks are worn while walking throughout the club until members are at their workout stations. We take health and safety seriously. And we will continue to ensure that everyone has a safe space to workout. Your health is our top priority.

DOWNLOAD OUR APP

We encourage you to download our WFCC App.  The WFCC app is ideal for receiving information, finding your favourite class, making advance reservations or easy check-in for your next workout.

Learn how to reserve your class here.

Thank you for your help and support over the past year and half. We felt the love and support of our wonderful Members. We are happy to welcome you back to a new and better experience.

Yours in good health,
Womens Fitness Clubs of Canada

Dear Members,

The Ontario Government announced that the Province of Ontario will be moved to the grey ‘Lockdown’ level of the provincial COVID-19 Response Framework. As you may know, this level of the framework requires that recreational fitness facilities temporarily close.

Due to these restrictions, all 5 of our Womens Fitness Clubs of Canada locations are temporarily closed.

All active memberships are automatically moved to our Online COVID-19 Hold option for $8.95 biweekly. We will notify you once restrictions have been lifted, and then you will be returned to your normal status and membership plan.

We will continue to offer virtual classes to ensure you stay mentally and physically active. Lets maintain fitness goals together!!!
We have so many LIVE classes for you to choose from! You can also select a workout from our library and exercise whenever you can!

Personal Training clients are encouraged to ask their Personal Trainer or Personal Training Director about their options for continuing their sessions remotely with our new virtual training platform, LIFT. No changes to Personal Training packages are required to participate in Remote Sessions.  Coaches can now demonstrate movements with video, drop on screen virtual equipment in your home, provide on screen corrections with tools, count your calories burned and even take pictures to show your progression.

If you wish to make changes to your membership agreement, or do not wish to temporarily enrol in our Online Covid-19 Hold Option, please send an email to yourfriends@womensfitnessclubs.com. Please include your home club, membership # and contact information.

If you do not yet have access to our online classes, please email:
onlineclasses@womensfitnessclubs.com to request login information. An email invitation with login information and step-by-step instructions will be sent to you within 48 hours

Note:  Pre-paid-in-full memberships will have extended time credited accordingly.

Stay safe and we'll see you again soon.

Yours in good health,

Womens Fitness Clubs of Canada

Dear Valued Member,

As of today, our clubs are open with modified hour and services:

Burlington, Ajax, Pickering Locations - Clubs are open for gym and class workouts. Advanced booking required. 10 people limit.

Richmond Hill and Promenade Locations - Clubs open Monday for Gym workout only. Advanced booking required. 10 people limit. Monday, March 1st class workouts will be offered.

To view classes and class schedules, please click here.

To sign up for classes, please click here.

We thank you for your continued patience as we navigate these unprecedented times. WFCC’s top priority remains the health and safety of our Members, Associates and communities.

Yours in good health,
The Womens Fitness Clubs of Canada team

#WFCCAjax #WFCCPickering #WFCCBurlington #WFCCRichmondHill #WFCCPromenade #WeAreWFCC.

Dear Valued Member,

The Ontario Government announced today that as of Saturday, December 26, at 12:01 am, the Province of Ontario will be moved to the grey ‘Lockdown’ level of the provincial COVID-19 Response Framework. As you may know, this level of the framework requires that recreational fitness facilities temporarily close.

Due to these restrictions, Womens Fitness Clubs of Canada in Richmond Hill, Ajax, Pickering, Promenade, and Burlington will be temporarily closed, effective the end of business day Thursday, December 24.

Although we have done everything in our power to ensure the safest and most comfortable in-club experience for our incredible community and team we regret to inform you that all future bookings at these Clubs will be cancelled. We will inform Members when bookings become available again.

Please Note: If you have any personal belongings at these Clubs, we ask that you please pick these belongings up from your Club by the end of business day Thursday, December 24.

We understand that you likely have several questions about how we are navigating this situation. We are handling the situation to the best of our ability as it develops, and will transparently provide updates and stay connected with you via email, our website , and social media channels (linked below). We kindly ask that you please review information regarding memberships and upcoming programming, all outlined for you below.

Membership Information

  • As of December 25th, Membership payments for Members of WFCC automatically move to our Online COVID-19 Hold option for $8.95 biweekly until gyms in your region are approved to reopen
  • If you wish to make changes to your membership agreement, and do not wish to temporarily enrol in our Online COVID-19 Hold option, you may change this at any time. Please note we require 48 hours’ notice prior to billing to execute any change
  • To make changes to your membership, please email your home club directly. Please do not respond to this email
  • If you do not yet have access to our online classes, please email onlineclasses@womensfitnessclubs.com to request login information. An email invitation with login information and step-by-step instructions will be sent to you within 48 hours
  • Pre-paid-in-full memberships will have extended time credited accordingly

Supporting your physical and mental health

We know that exercise is extremely important to your physical and mental health, and, much like when we closed our Clubs in March, we will do everything we can to support our Members with a variety of daily digital at-home options during this temporary closure.

  • NEW!! Introducing our new WFCC virtual personal training platform, LIFTCheck out a LIFT Session here.
  • You’ll fall in love with this new, state of the art, virtual gym! Coaches can now demonstrate movements with video, drop on screen virtual equipment in your home, provide on screen corrections with tools, count your calories burned and even take pictures to show your progression.
  • NEW! Don’t worry about ever missing a class!! Get 24/7 ACCESS TO VIRTUAL WFCC WORKOUTS (ONLINE ONLY MEMBERSHIP OPTION) Keep moving with your favourite WFCC instructors from home! Choose from 50+ on demand workouts in our Catalog, or join in class live — our online class schedule is linked here. Only $8.95 biweekly! Contact onlineclasses@womensfitnessclubs.com to get started.
  • NEW! NUTRITION CLASSES. Learn how to eat savoury dishes that your entire family will love. All while staying lean. Nourish your body, and mind. Gain insights into eating well for a lifetime.
  • PEDAL CLOSER TO YOUR FITNESS GOALS WITH OUR LIMITED CYCLE RENTAL & ONLINE CLASS ACCESS PACKAGE! All of the details, including how to apply, are available here.
  • TRY WORKOUTS DESIGNED SPECIFICALLY FOR YOUR UNIQUE GOALS + BODY Get the expertise and one-on-one attention of a personal trainer from the comfort of your home! All WFCC locations are offering personal training over live video. Contact yourfriends@womensfitnessclubs.com for more details.
  • SWEAT AS A COMMUNITY WITH US VIA INSTAGRAM Browse our IGTV Library archives for a FREE limited selection of our past lnstagram Live workouts. Be sure to leave a comment after your sweat session – we’d love to hear from you!
  • #WEAREWFCC! CONNECT WITH OUR COMMUNITY ON SOCIAL MEDIA The strength of our community is not bound to our club walls – lets continue to keep each other motivated via social media! Share your at-home WFCC workouts by tagging us on Instagram @womensfitnessofficial and using the hashtags #WeAreWFCC and #WFCCFitnessJourney.
    Keep going — you never know who you may be inspiring!

We thank you for your continued patience as we navigate these unprecedented times. WFCC’s top priority remains the health and safety of our Members, Associates and communities. And, we will be back stronger than ever when this temporary closure is over.

Take care of yourself. Support one another

Yours in good health,
The Womens Fitness Clubs of Canada team

#WFCCAjax #WFCCPickering #WFCCBurlington #WFCCRichmondHill #WFCCPromenade #WeAreWFCC.

The following email was sent to all WFCC Ajax and Pickering members on November 23rd. See here: https://conta.cc/36Sex9z 
To align with today's announcement made by the Ontario Government, Durham is moving into the RED zone effective Monday morning.
We are now required to limit our occupancy to 10 users in the main workout area and 10 users in our Group Exercises classes.
Based on recent attendance, we do not anticipate disruption to your routine, however, we do encourage advance reservation for your workouts.
Gym sessions can be booked through our advance reservation system on our website beginning Saturday ( click here ) or the WFCC app up to 48 hours in advance.
Sessions will be booked in 1 hour spots and if space is available you may be able to extend beyond your hour by making the request in person. If you are not comfortable using the website or app, you may also contact the club during operating hours to book your appointment for you.
You'll still be able get your sweat on with your favourite instructors via  our member-only online class platform !  Click here  to browse our upcoming online class schedule, and  here to browse our Replay catalog .
Should any further changes occur, we will notify all Members via email, social media, and updates on our COVID-19 Updates & Safety webpage as soon as possible.
We thank you for your continued support. Whether you are joining us in-club or online, we hope to see you for a WFCC workout soon!
We're all in this together - #WeAreWFCC !
Yours in good health,
The Womens Fitness Club of Canada Team
The following email was sent to all WFCC Burlington, Promenade and Richmond Hill members on November 17th at 3:17 PM EST. See here: https://conta.cc/3ffn7mr 
We're now offering advance reservations for Gym Workouts! Choose your time to shine via our online advance booking system or by calling reception. When the time arrives, check in at reception to confirm your arrival, then get your sweat on!
Here's what else you need to know about booking your Gym Workout:
  • Gym Workouts will be limited to 10 users at a time
  • UPDATE! In most cases, we should be able to offer you instant gym access. By Friday, November 20th, we anticipate that all club hours will be offered for you to reserve on our advance booking system. We have currently focused on prime time bookings only. These spots are identified as "Gym Only" rather than a class name
  • In the meantime, you may contact the club during operating hours to book your appointment for you
  • NEW! Gym Workouts will be booked in 1 hour spots, however, you may book an additional hour with reception if space is available
We look forward to seeing you for a WFCC workout very soon!
Yours in good health,
The Womens Fitness Club of Canada Team
The following email was sent to all WFCC Burlington, Promenade and Richmond Hill members on November 16th at 2:35 PM EST. See here: https://conta.cc/3f70iS4
Dear Valued Member,
On November 13th we incorrectly announced that our current Group Exercise format had to be suspended, and we proposed a new boutique-style format. This morning, after contacting Public Health in York and Halton Regions, we were informed that we can, in fact, continue to have 10 people in our Group Exercise Room and another 10 in the main workout area.
Therefore, we can resume our previous Group Exercise schedule of 10 users without any additional fees. We sincerely apologize for any confusion. We are doing our best to interpret new Public Health information as it is released, and we went too far with the plan that was previously announced.
Here's what you need to know:
Group Exercise Classes
  • Group Exercise Classes will return as usual, with safety protocols in place, beginning Tuesday, November 17th
  •  Membership dues that were not placed on hold will resume to the agreed upon rate
  • The Group Exercise schedule will be available on our website and app this afternoon, Monday, November 16th
  • You will be able to advance reserve Group Exercise classes via our website and app beginning this afternoon. If you prefer, you may also contact your home club's Reception team to assist you in booking
  • Classes will be limited to 10 users
Gym Workouts
  • Gym Workouts will be limited to 10 users at a time
  •  In most cases, we should be able to offer you instant gym access. However, for prime time spots we have decided to offer advance booking through our group exercise platform which can be accessed through our website or app. These spots are identified as "Gym Workout" rather than class name.
  • If you prefer, you may also contact the club during operating hours to book your appointment for you
  • Gym Workouts will be booked in 1 hour spots
We sincerely apologize for any confusion these changes may have caused. We've said it before, and we will say it again — from the very bottom of our hearts, thank you! We greatly appreciate your patience, kindness and continued support as we do our best to adapt with constantly-evolving restrictions that are often imposed on us with little notice.
We're all in this together - #WeAreWFCC !
Yours in good health,
The Womens Fitness Club of Canada Team
The following email was sent to all WFCC Burlington, Promenade and Richmond Hill members on November 15th at 8 AM EST. See here: https://conta.cc/3nox2c5
Dear Valued Member,
After announcing that our current Group Exercise format will be suspended via our November 13th e-mail, we have since decided to try something new!
As of November 16th, the Ontario Government is restricting us to 10 users at any given time, effectively converting us into a small boutique gym. Rather than suspend all Group Exercise classes, we decided to reconsider and instead adapt to offer Small Group Exercise Classes for 6 members at a time.
Here's what you need to know:
Small Group Exercise Classes
  • The Small Group Exercise Class schedule will consist of our most popular classes
  • Classes will be limited to 6 participants
  • Our Group Exercise Coordinators, Gail, Gillian and Tracey are working hard to create a new schedule. The Small Group Exercise Class schedule will be available on our website and app on Monday, November 16th. Classes will begin on Wednesday, November 18th
  • Advance reservation will be required by calling Reception and authorizing a charge of $15 + HST to your account. We hope to create an online portal for a streamlined process in the near future
  • Our Reception team will be ready to take advance reservations during operating hours beginning on Monday, November 16th
  • At this time, you will not be able to advance reserve classes online
  • Due to limited class size, a no refund policy will be in place
Gym Sessions
  • Your Membership fee will be reduced to $10.95 + tax biweekly and give you gym access. In most cases, we should be able to offer you instant gym access. However, to be certain a spot is available for you upon arrival, we recommend advance reserving your gym session by booking through our advance reservation system on our website or app up to 48 hours in advance
  • If you prefer, you may also contact the club during operating hours to book your appointment for you
  • Sessions will be booked in 1 hour spots
Once we are permitted to have more people in the club, we will resume regular programming and fees.
We appreciate your continued support and patience as we collectively navigate this ever-changing situation and restrictions that are often imposed on us with little notice.
We're all in this together - #WeAreWFCC !
Yours in good health,
The Womens Fitness Club of Canada Team
The following email was sent to all WFCC Burlington, Promenade and Richmond Hill members on November 13th at 9 PM EST. See here: https://conta.cc/38IIf3o 
Dear Valued Member,
To align with today's announcement made by the Ontario Government, we are required to limit our occupancy to 10 users and cancel all Group Exercise classes at WFCC Promenade, Richmond Hill and Burlington effective Monday, November 16th . Based on recent attendance, we do not anticipate disruption to your routine, however, you may wish to reserve your workout appointment to ensure your spot.
Gym sessions can be booked through our advance reservation system on our website beginning Saturday (click here) or the WFCC app up to 48 hours in advance. Sessions will be booked in 1 hour slots. If you prefer, you may also contact the club during operating hours to book your appointment for you.
If you were paying for the Group Exercise classes, your Membership will be lowered to $10.95 biweekly + tax until the Group Exercise program is restored. No action is required on your part.
You'll still be able get your sweat on with your favourite instructors via  our member-only online class platform !  Click here  to browse our upcoming online class schedule, and  here to browse our Replay catalog .
Should any further changes occur, we will transparently notify all Members via email, social media, and updates on our COVID-19 Updates & Safety webpage as soon as possible. We thank you for your continued support. Whether you are joining us in-club or online, we hope to see you for a WFCC workout soon!
Yours in good health,
The Womens Fitness Club of Canada Team
#WeAreWFCC!
The following email was sent to all WFCC Promenade and Richmond Hill members on November 3rd at 7:05 PM. See here: https://conta.cc/328aPqw
Dear Valued Member,
Exciting news! On Tuesday, November 3rd the Government of Ontario announced approval to reopen fitness centres and gyms located in York Region. We're excited to confirm that Womens Fitness Clubs of Canada Promenade and Richmond Hill locations will reopen on Saturday, November 7th with a few new updates in place. Current key updates are listed below for you.
  • Required physical distancing space will increase from 2 meters to a minimum of 3 meters between each person
  • Normal hours will resume effective Saturday, November 7th Monday to Friday 6 AM - 9 PM, Saturday & Sunday 8 AM - 6 PM
  • Group fitness classes will resume on Wednesday, November 11th
  • To align with updated government physical distancing recommendations, group fitness class capacities will further reduce More details to come
  • Regular membership payments will resume on Tuesday, November 17th Due to this delay in billing, Promenade and Richmond Hill Members will get the first ten 10 days to return to WFCC at no charge. For more details or questions regarding your membership, please contact your home club's Membership Team
Should any further changes occur, we will transparently notify all Members via email, social media, and updates on our COVID-19 Updates & Safety webpage as soon as possible. We thank you for your continued support. Whether you are joining us in-club or online, we hope to see you for a WFCC workout soon!
Yours in good health,
The Womens Fitness Club of Canada Team
#WeAreWFCC!
The following email was sent to all WFCC Promenade and Richmond Hill members on October 16th 6:30 PM. See here: https://conta.cc/2IEZFmr 
On October 16th the Ontario Government announced the mandated closure of indoor gyms and fitness centres in York region. Although we have done everything in our power to ensure the safest and most comfortable in-club experience for our incredible community and team, we must responsibly adhere to the government's restrictions in all impacted regions, and temporarily close our doors in Promenade and Richmond Hill. Closures will be effective Sunday, October 18th 6 PM EST until further notice.
We understand that you likely have several questions on how we are navigating this situation. We are handling the situation to the best of our ability as it develops, and will transparently provide updates and stay connected with you via email, our  website , and social media channels (linked below). We kindly ask that you please review information regarding memberships and upcoming programming, all outlined for you below.
 
Membership Information for Members of Promenade & Richmond Hill
  • Membership payments for Members of WFCC Promenade and Richmond Hill will automatically move to our Online COVID-19 Hold option for $8.95 biweekly until gyms in York regions are approved to reopen
  • If you wish to make changes to your membership agreement, and do not wish to temporarily enroll in our Online COVID-19 Hold option, you may change this at any time. Please note we require 48 hours notice prior to billing to execute any change
  • If you do not yet have access to our online classes, please email onlineclasses@womensfitnessclubs.com to request login information. A email invitation with login information and step-by-step instructions will be sent to you within 48 hours
  • Pre-paid-in-full memberships will have extended time credited accordingly
  • Please note we are currently experiencing a higher than usual volume of messages. We are doing our best to respond within a timely manner, however, we anticipate delays. We apologize for any inconvenience and sincerely appreciate your patience and understanding during these unprecedented times
Upcoming Group Fitness Classes
All upcoming in-club group fitness classes at Promenade and Richmond Hill are now cancelled. In the meantime, we've got plenty of online options to help keep you moving from home — read on for more information !
Personal Training Sessions
All scheduled personal training sessions will continue as usual, with extensive safety precautions in place , until Sunday, October 18th 6 PM EST.
Lockers
Members will be able to pick up any articles from lockers until until Sunday, October 18th 6 PM EST.
Maintaining Your Fire for Fitness
Although our doors may be closed in York Region, we are determined to do everything we can to help you maintain your fire for fitness, and keep you connected with our amazing community! We encourage you to join in on the following online options during our closure:
  • NEW! PEDAL CLOSER TO YOUR FITNESS GOALS WITH OUR LIMITED CYCLE RENTAL & ONLINE CLASS ACCESS PACKAGE! All of the details, including how to apply, are available here
  • TRY WORKOUTS DESIGNED SPECIFICALLY FOR YOUR UNIQUE GOALS + BODY Get the expertise and one-on-one attention of a personal trainer from the comfort of your home! All WFCC locations are offering personal training over live video. Contact yourfriends@womensfitnessclubs.com for more details
  • SWEAT AS A COMMUNITY WITH US VIA INSTAGRAM Browse our IGTV Library archives for a FREE limited selection of our past lnstagram Live workouts. Be sure to leave a comment after your sweat session - we'd love to hear from you!
  • #WEAREWFCC! CONNECT WITH OUR COMMUNITY ON SOCIAL MEDIA The strength of our community is not bound to our club walls - lets continue to keep each other motivated via social media! Share your at-home WFCC workouts by tagging us on Instagram @womensfitnessofficial and using the hashtags #WeAreWFCC and #WFCCFitnessJourney. Keep going — you never know who you may be inspiring!
Our Doors Remain Open in Durham & Halton Regions
Please note that Womens Fitness Clubs of Canada locations in Ajax, Burlington and Pickering are not currently impacted by these new restrictions, and will remain open with extensive safety precautions in place. However, to align with the Ontario Government's recommendations and each do our part to flatten the curve, we ask that members with home addresses located in higher transmission regions please do not visit WFCC clubs outside of their region at this time.
We've said it before, and we will say it again! If there is one thing we can be certain about during these uncertain times, it is that we have an amazing community.  We want to take this opportunity to extend a heartfelt thank you to each and every one of our incredible Members. Your kind messages of support and acts of generosity have kept us strong, and mean the world to us. Thank you!
We will get through this, and come back even stronger.
We are all in this together —   #WeAreWFCC !
Yours in good health,
The Womens Fitness Clubs of Canada team

BEFORE YOU COME TO THE GYM

  • Before visiting the gym, please self-assess how you are feeling. If you are feeling unwell, please do not enter the gym
  • If you have travelled, been recently diagnosed with COVID-19, or have come in contact with someone who has tested positive, you are required to self-quarantine for 14 days before coming back into the gym
  • Masks must be worn throughout the club, however they are not mandatory when you are working out. For more details please see the "PHYSICAL DISTANCING & MASKS" section of this guide
  • We are encouraging all of our members to download the Womens Fitness Club Of Canada app and set up your barcode. This will minimize interactions with the receptionist on duty. To download the app, search "Womens Fitness Clubs of Canada" on your smartphone app store. Once you've downloaded the app to your device, enter your location's number + 0's before your membership #. Membership # must be a 6-digit code. Insert 0's after your club # if needed. Location numbers: Promenade 1 | Ajax 2 | Pickering 3 | Burlington 4 | Richmond Hill 5
  • If you plan to visit the gym, please bring your credit card, debit card, or payment information. No cash payments will be accepted at this time
  • If you plan to take a group fitness class, you must register in advance at womensfitnessclubs.com to reserve your spot. For more details, please see the "GROUP FITNESS CLASSES" section of this guide below. Please note group fitness classes will resume on Monday, August 3rd
  • Please note that if you exhibit any symptoms of COVID-19 while at the gym, you will politely be asked to go home
  • Before each visit, we recommend reviewing this entire guide, which will be updated regularly to align with new information from The Public Health Agency of Canada, for the most seamless experience possible

CHECK IN PROCESS

  • Before entering, please be sure to review the signage with health & safety guidelines on the club windows and doors
  • Masks must be worn when entering the club, however they are not mandatory when you are working out
  • To minimize interactions with the receptionist on duty, please pull up the barcode on the Womens Fitness Clubs of Canada app to be scanned at the front desk for check in
  • Touchless hand sanitizing stations will be available upon entry
  • Reception staff will be required to work behind a protective plexiglass barrier
  • Upon check in, you will be given your own personal bottle of EnviroNize® spray to use on any equipment and surfaces touched. This bottle is to be returned to reception before leaving to be disinfected
  • We anticipate little to no delay in entering the clubs, but we do ask that your entire stay be kept to 60 minutes or less
  • Masks and gloves will be available for purchase daily at the front desk. $2 for a pair of gloves and $1 for a mask. Please note cash payments will not be accepted at this time
  • Staff to use disinfectants EnviroNize®, Virex II, Oxivir plus and Germilex GP proven to kill viruses like COVID-19, in all areas, including studios, gym floor, locker room, washrooms and reception area
  • Staff will disinfect high touch surfaces such as doorknobs, handles, rails, light switches, sanitizing stations, lockers, bathrooms, sinks, toilets, benches, locker keys, bikes, weights, bars, the front desk, keyboards, computers, phones, and instructor equipment
  • Staff will be required to wear gloves while cleaning, and always required to wear masks. After deep cleaning, staff will wash their hands before refreshing gloves and masks as needed
  • Upon check in, you will be given your own personal bottle of EnviroNize® spray to use on any equipment and surfaces touched. This bottle is to be returned to reception before leaving, and will be disinfected for later use
  • EnviroNize® spray will be used on all surfaces during our after-hours deep clean
  • The entire gym will be misted with an EnviroNize® fogger three times per day
  • Designated Disinfectant Specialists will disinfect studios after each class
  • EnviroNize® disinfectant was selected as a non-toxic, all-natural disinfectant. Its green technology is tough on bacteria (killing 99.9%), but gentle on skin and safe for all surfaces. EnviroNize®  is approved by Health Canada, certified Pro-Cert & USDA Organic.
  • Staff will be required to complete a health questionnaire before each shift
  • Staff will be required to wear masks at all times
  • Reception staff will be required to work behind a protective plexiglass barrier
  • All staff will do their best to assist members while practicing social distancing
  • If any staff member exhibits any symptoms of illness, they will be asked to stay home
  • If any staff member has travelled, been recently diagnosed with COVID-19 or has come in contact with someone who has tested positive, they will be required to self-quarantine for 14 days

PHYSICAL  DISTANCING 

To ensure safe physical distancing is being practiced, the following changes will be made:

  • Select cardio machines will have signs reading 'this machine is social distancing' to ensure recommended spacing is in place
  • Large floor decals will identify space designated for members
  • Every other locker will be blocked off
  • Staff will do their best to assist members while practicing physical distancing
  • We ask that members please maintain a 2 meter distance when interacting with fellow members and staff
  • All group fitness classes will have a reduction in capacity and assigned personal space, indicated with large floor decals, to allow for physical distancing

MASKS

  • Masks are to be worn throughout the club, however, they are not required while engaging in exercise
  • We ask members to please carry their masks with them at all times so that they can be worn while entering and leaving the club, while walking to and waiting outside of studios, throughout locker rooms and washrooms. If you are not exercising, we ask that you please wear your mask
  • Masks and gloves will be available for purchase at the front desk. Masks are $1, gloves $2. Cash payments will not be accepted at this time
  • Group fitness classes resumed on Monday, August 3rd
  • Online advance reservations for group fitness classes will be live on our Group Class webpage on Saturday, August 1st at 7:00 AM EST. You can advance reserve for a class as early as 48 hours in advance
  • If you plan to take a group fitness class, you must register in advance at womensfitnessclubs.com to reserve your spot. If you have issues registering online, please do not hesitate to contact your home club via the phone and someone from the WFCC team will assist you
  • All group fitness classes will have a reduction in capacity and assigned personal space, indicated with large floor decals, to allow for physical distancing
  • As of Saturday, October 3rd, group fitness classes will be further reduced by 20% for your comfort!
  • Cycle classes will have a third the usual bikes in the room to respect physical distancing protocols
  • All doors will be left open to help decrease touch points and increase air circulation as well
  • All class times will be cut to 45 minutes, to allow for 15 minutes to clean equipment at the end of class
  • Please clean equipment before and after individual use using the provided disinfectant products
  • If exercise equipment is required during a class, you will be assigned the equipment and it will remain in your personal space for the duration of the class
  • Late members will not be allowed in once the studio door closes
  • If you won't be able to attend a class you have signed up for, please cancel your booking so our members can participate in the class
  • All studios will be thoroughly disinfected by a Disinfectant Specialist after class ends
  • Trainers will be required to wear masks at all times
  • Trainers will be required to practice physical distancing to the best of their abilities
  • We will be removing access to the following amenities during our initial phase of re-opening: daycare, sauna, showers, razors, Q-tips, hair ties, complimentary locks
  • We will be installing additional hand sanitizer stations throughout all of our facilities

To ensure the effectiveness of these changes, we all need to make sure we do our part. The safety and well-being of every member and our staff is paramount and no one person is above the rules. We ask all of our members to respect the new rules being put in place for your own consideration, as well as fellow members, the WFCC team, and the greater community. Look out for one another - keep each other accountable and safe!

  • Please make sure to practice physical distancing and follow the markers placed around the gym
  • If you have symptoms of COVID-19, please do not come to the gym
  • If you have tested positive for COVID-19, or come into close contact with someone who has, we ask that you do not come to the gym for 14 days
  • In the event that there is a reported case of COVID-19 at your location and you were potentially in contact with the individual, you will be notified immediately. We will take the proper safety precautions to thoroughly disinfect the facility.

ONLINE CLASSES & SOCIAL MEDIA

  • We are continuing to look for ways to improve our at home offerings and will provide you with updates as soon as they are available
  • We also recommend following us on Instagram @womensfitnessofficial for motivational fitness content, and staying connected with our community via the #WeAreWFCC hashtag

REOPENING 

Q: When are you going to reopen?

A: All Womens Fitness Clubs of Canada locations will reopen on Monday, July 27th.

 

Q: Will the online classes continue upon re-opening?

A: Absolutely! We have heard all of your great feedback, and are working hard to improve our online experiences, and create a WFCC virtual workout for members. Until then, we will continue to share free classes on IGTV @womensfitnessofficial and Zoom. For more information, please see our Online Fitness Class Schedule and Online Fitness Class Guide.

 

Q: Will you be implementing a capacity limit in the club?

A:  Yes, we plan to implement a limit on club capacity. We are mandated to have a maximum of 50 Members in each club at one time. Working off that maximum we will only be offering one Group Exercise class at a time with an approximate usage of 25. That leaves 25 other users to workout while a class is going on and double when there is no class.

We have ensured all the circuit equipment is 6 feet apart so when someone is one machine they have their own personal space. We have also designated ‘Personal Spaces’ throughout the free weight area where a members can do their exercises on benches or within their spot. All of our facilities range in size from 10, 000 to 15,000 and can easily accommodate 50 participants while offering 6 feet of personal space. If the club reaches that capacity we will be asking Members to wait outside the club until we can accommodate them. If this becomes a regular occurrence, we will begin advance reservation at those facilities. Based on pre-COVID numbers we don’t expect that to happen very often.

Q: Why is daycare unavailable?

A:  Although at this point children appear to be less likely to show symptoms of COVID-19, for the safety of our members, staff, and community, we have decided to close our babysitting areas until further direction from industry regulators and the government.

MEMBERSHIPS & PAYMENTS

Q: I prepaid for my membership. Will I be refunded for the time of the closure?

A: Prepaid memberships will have extended time applied accordingly.

Q: Can I cancel my membership now/when will I be able to cancel my membership? What about holds?

A:  Not yet! We are unable to process any changes to memberships until our reopening on Monday, July 27th. Membership payments will not resume until Tuesday, August 4th and Thursday, August 6th. Personal Training payments from March and April will not be processed until August. We will be able to assist you with any questions or requests you may have once we reopen!

Q: Will you offer any new membership and hold options?
A: Yes! We understand that this is a difficult time for many and have adapted with new options. Our new $8.95 Biweekly COVID-19 Special Membership Option will give you access to our exclusive WFCC online programming portal (more details coming soon!) and will keep your membership secure, but does not allow access to the club. We will also offer a new 30 day membership hold at no charge.
Q: Will I get a discount if not all services are being offered? Will I get a discount or refund if I am turned away due to recent travel and symptoms?

A: We still need to process payments at the originally agreed upon rate in order to maintain our facilities, continue to improve with additional cleaning products and equipment, compensate labour, pay rent, and more. We will provide a providing a complimentary 2-week grace period before processing membership payments, will be offering a COVID Hold Option (please see above) and a new 30 day membership hold at no charge. We appreciate your understanding and continued support!

Q: I am a member and have not received e-mails from Womens Fitness Clubs of Canada. How can I join the e-mail list?

A: We are happy to add you to our member e-mail list! To ensure you are signed up to receive WFCC e-mail communications, please e-mail Ilana at ivesterman@womensfitnessclubs.com with your full name, home club and preferred e-mail address.

 

ONLINE CLASSES

Q: How can I join in the online classes?

A: Joining in our free online classes only takes a few simple steps! We recommend reviewing our Online Fitness Class Guide with step-by-step instructions, linked here for you.

Q: Where can I find the online class schedule?

A: Our Online Fitness Class Schedule is linked here for you. We also keep it conveniently linked for you in our Instagram profile bio.

 

Q: How can I access replays of past live classes?

A: We recommend reviewing our Online Fitness Class Guide with step-by-step instructions, linked here for you to fully understand how our past live classes are managed, and how long you will be able to access each class for. Our IGTV channel, where past live classes (both expiring and on demand) will be stored, is also linked here for you!